The Ritz-Carlton Cancun Hotel

Ritz Carlton Cancun

ex. Ritz-Carlton Cancun

Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Ritz-Carlton Cancun Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

Editorial review:

This amazing Yucatan getaway is truly an all around hotel: faultless service, stunning surroundings and exceptionally well appointed rooms which include flat- screen TVs, rainforest showerheads and gourmet coffeemakers are on offer, a far cry from the touristy center of Cancun. But that is not all: a spectacular and private beach, gourmet dining and an amazing spa which includes chilled towers in the fitness center and bath butlers who draw up aromatherapy soaks for guests are also on offer.

Overview

Ritz-Carlton Cancun is a 5-star property located just minutes away from a sandy beach. The deluxe building was renovated in 2006 and now combines ancient architecture with modern technology.

Because of Ritz-Carlton Cancun location in the middle of a resort area, it is easy to get to La Isla Shopping Mall, Cancun Convention Center and El Rey Ruins (Zona Arqueologica El Rey). It will take you 15 minutes to get to Playa Marlin, House of Culture and Museo Sensorial del Tequila.

A shopping mall and souvenir shops are situated next to the hotel.

The hotel's great location offers to get to Cancun International airport in 15 minutes by car.

Rooms

There are 365 luxury rooms fitted with a private balcony, Wi-Fi, individual climate control, a laptop-size safe and a patio. Ritz-Carlton Cancun enjoys a magnificent view of Xcaret Park and the Caribbean Sea. All bathrooms are appointed with a rain shower, slippers and bathrobes.

Eat

A broad variety of Japanese dishes is served at the family restaurant. The Sushi bar features free Wi-Fi and piano music and offers tea, coffee and refreshments.

A full breakfast is served at affordable prices. 

Services

Corporate travelers can use an overhead projector and a meeting room available on site.

Relax

Beach facilities at Ritz-Carlton Cancun include showers and a beach bar. On-site activities feature diving, boating and tennis.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private parking is possible on site at USD 23 per day.

Year renovated:   2006.  Number of rooms:   363.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Outdoor tennis court
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Beach bar
  • Poolside snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Children's pool
  • Video games
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Paid cabanas

Room view

  • Sea view
  • Ocean view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Flat-screen TV
  • Internet television
  • Sound docking station
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-In

  • from  3 am

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 13 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 60 per person per night in an extra bed. 
  • One child under the age of 4 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel The Ritz-Carlton Cancun Hotel Cancun location
Show big map »

Hotel Address:

Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    10.9km
Airports
Restaurants
  • Fantino (cuisine: Italian)
    80 m
  • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
    160 m
Beaches
  • Playa Marlin
    1.3km
Hotel information
  • Check-In:
    from  3 am
  • Check-Out:
    until  12 pm
  • Year renovated:
    2006
  • Number of rooms:
    363

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunThe Ritz-Carlton Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Ritz Carlton Cancun Club Double RoomRitz Carlton Cancun Club Double RoomRitz Carlton Cancun Club Double RoomRitz Carlton Cancun Club Double Room
Club Double Room
Bed type: King Size bed or Double Bed or 2 Single beds
Size: 41m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

DOUBLE CLUB-OCEAN FRONT

Room facilities
    Ritz Carlton Cancun Club Club Level Guest RoomRitz Carlton Cancun Club Club Level Guest RoomRitz Carlton Cancun Club Club Level Guest Room
    Club Club Level Guest Room
    Bed type: Double beds or King Size bed or Double Bed
    Size: 41m2
    Check Prices
    • Air conditioning
    — Less information+ More information

    Club Level Ocean View King

    Room facilities
      Ritz Carlton Cancun Club One-Bedroom SuiteRitz Carlton Cancun Club One-Bedroom SuiteRitz Carlton Cancun Club One-Bedroom Suite
      Club One-Bedroom Suite
      Bed type: Double Bed
      Size: 41m2
      Check Prices
      • Air conditioning
      — Less information+ More information
      Room facilities
        Ritz Carlton Cancun Double RoomRitz Carlton Cancun Double RoomRitz Carlton Cancun Double RoomRitz Carlton Cancun Double Room
        Double Room
        Bed type: Double Bed or 2 Single beds or King Size bed
        Size: 41m2
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        DOUBLE OCEAN FRONT KING BED

        Room facilities
          Ritz Carlton Cancun Club Level Double RoomRitz Carlton Cancun Club Level Double RoomRitz Carlton Cancun Club Level Double Room
          Club Level Double Room
          Bed type: Double Bed or King Size bed or Double or Twin beds
          Size: 41m2
          Check Prices
          • Air conditioning
          — Less information+ More information

          This twin/double room has a balcony, bathrobe and seating area. Please note the max. occupancy is 3 adults or 2 adults and 2 children.

          Room facilities
            Ritz Carlton Cancun Triple RoomRitz Carlton Cancun Triple RoomRitz Carlton Cancun Triple Room
            Triple Room
            Bed type: Triple
            Size: 41m2
            Check Prices
            • Air conditioning
            — Less information+ More information

            TRIPLE OCEAN VIEW

            Room facilities
              Ritz Carlton Cancun One-Bedroom SuiteRitz Carlton Cancun One-Bedroom SuiteRitz Carlton Cancun One-Bedroom SuiteRitz Carlton Cancun One-Bedroom Suite
              One-Bedroom Suite
              Bed type: Double Bed or King Size bed or Triple
              Size: 81m2
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              One Bedroom Oceanfront Suite

              Room facilities
                Ritz Carlton Cancun Family Double RoomRitz Carlton Cancun Family Double RoomRitz Carlton Cancun Family Double Room
                Family Double Room
                Bed type: Double Bed
                Size: 41m2
                Check Prices
                • Air conditioning
                — Less information+ More information
                Room facilities
                  Ritz Carlton Cancun Comfort Double RoomRitz Carlton Cancun Comfort Double RoomRitz Carlton Cancun Comfort Double Room
                  Comfort Double Room
                  Bed type: King Size bed or Double beds or Double Bed
                  Size: 41m2
                  Check Prices
                  • Air conditioning
                  — Less information+ More information

                  Room, 1 King Bed, Oceanfront - Comfort You Includes Breakfast and $100

                  Room facilities
                    Ritz Carlton Cancun Comfort SuiteRitz Carlton Cancun Comfort SuiteRitz Carlton Cancun Comfort Suite
                    Comfort Suite
                    Bed type: Triple or 1 Single bed or Double Bed
                    Size: 81m2
                    Check Prices
                    • Air conditioning
                    — Less information+ More information

                    Suite, Oceanfront - Comfort You Includes Breakfast and $100

                    Room facilities

                      How to reach hotel

                      hotel The Ritz-Carlton Cancun Hotel Cancun location
                      Show big map »

                      Hotel Address:

                      Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500

                      Get directions
                      City Center
                      • Cancun
                        10.9km
                      Airports
                      Restaurants
                      • Fantino (cuisine: Italian)
                        80 m
                      • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
                        160 m
                      Beaches
                      • Playa Marlin
                        1.3km
                      Hotel information
                      • Check-In:
                        from  3 am
                      • Check-Out:
                        until  12 pm
                      • Year renovated:
                        2006
                      • Number of rooms:
                        363

                      Hotel Awards

                      MexicanHOTEL AWARDSRecommendedCancunThe Ritz-Carlton Cancun

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in Mexico

                      Use Badge

                      The Ritz-Carlton Cancun Location

                      Legend
                      • Current hotel
                      • Hotels nearby
                      • Other hotels
                      • Airports
                      • Underground stations
                      • Train stations
                      • Parks
                      • Tourist attractions
                      • Museums
                      • Convention centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      Route Planner
                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                      What's nearby

                      Places of interest

                      • El Rey mayan ruins - 3.8km

                      Golf courses and Country clubs

                      • Cancun Golf Club at Pok-Ta-Pok - 300 m

                      Local Attractions

                      • Playa Delfines - 3.6km
                        Cancun 77710Mexico
                      • Plaza Isla - 4.9km
                        Zona Hotelera, Cancun
                      • Dolphinaris Cancun - 5.2km
                        Blvd. Kukulkan km.25 Zona Hotelera, Cancun
                      • Wet'n Wild Cancun - 4.7km
                        Blvd Kukulkan Km. 25, Cancun
                      • Forum Beach Cancun - 5.0km
                        Blvd. Kukulcan km 9 Zona Hotelera, Cancun

                      Near the hotel

                      • Playa Marlin - 1.3km
                        CancunMexico
                      • Museo Sensorial del Tequila - 1.4km
                        Blvd. Kukulcan km 12.5, zona hotelera, Cancun

                      Restaurants Nearby

                      • Fantino - 80 m

                        Address: Retorno del Rey #36, Zona Hotelera
                        Phone: +52 998 881 0808 x5803

                        93% likes this, based on 76 reviews
                        Cuisine: Italian

                      • Savio's Bistro by La Dolce Vita - 790 m

                        Address: km 15 Zona Hotelera
                        Phone: 998 8850150

                        85% likes this, based on 411 reviews
                        Cuisine: Italian
                        Price Range: GBP 16 - GBP 28

                      • Puerto Madero Cancun - 160 m

                        Address: Boulevard Kukulcan, km 14.1
                        Phone: 52 (998) 885-2829

                        73% likes this, based on 854 reviews
                        Cuisine: Steakhouse, Seafood, Grill, Vegetarian, Argentinean, Venezuelan
                        Price Range: GBP 19 - GBP 38

                      Hotel information
                      • Check-In:
                        from  3 am
                      • Check-Out:
                        until  12 pm
                      • Year renovated:
                        2006
                      • Number of rooms:
                        363

                      Hotel Awards

                      MexicanHOTEL AWARDSRecommendedCancunThe Ritz-Carlton Cancun

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in Mexico

                      Use Badge

                      Hotels nearby
                      Cities nearby

                      The Ritz-Carlton Cancun Reviews

                      Guest reviews are submitted by our customers after their stay at The Ritz-Carlton Cancun

                      Average guest rating

                      8.4out of 10
                      Exceptional
                      Based on 55 reviews

                      Rating by category:

                      Rooms
                      9.9
                      Value
                      8.6
                      Service
                      9.6
                      Location
                      9.1
                      Dining
                      9.0

                      Individual guest reviews

                        How to reach hotel

                        hotel The Ritz-Carlton Cancun Hotel Cancun location
                        Show big map »

                        Hotel Address:

                        Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500

                        Get directions
                        City Center
                        • Cancun
                          10.9km
                        Airports
                        Restaurants
                        • Fantino (cuisine: Italian)
                          80 m
                        • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
                          160 m
                        Beaches
                        • Playa Marlin
                          1.3km
                        Hotel information
                        • Check-In:
                          from  3 am
                        • Check-Out:
                          until  12 pm
                        • Year renovated:
                          2006
                        • Number of rooms:
                          363

                        Hotel Awards

                        MexicanHOTEL AWARDSRecommendedCancunThe Ritz-Carlton Cancun

                        According to guest reviews, the hotel has been rated as
                        Best Spa Hotels in Mexico

                        Use Badge